Questions & Information

General
1. How do I sign up for Services?
2. Will my list be sold or reused for other clients?
3. Can my broadcast be sent internationally?
4. Does BLI Messaging offer a volume discount?
5. Can broadcasts be sent at any time?
6. Will BLI Messaging manage my database?
7. I still need more information. Where can I find it?
8. Does BLI Messaging provide lists?
9. How can I view a demo?

Voice Broadcasting
1. How does Voice Broadcasting work?
2. How many messages can I record and save on the system?
3. Is this software that I can download?

Fax Broadcasting
1. How does Fax Broadcasting work?
2. How many files can I upload?

Email Broadcasting
1. How does Email Broadcasting work?
2. Is your system FireFox compatible?
3. How many html files can I upload?

General

 1. How do I sign up for WebLaunch™?
Contact our sales department toll-free at 1-800-929-1643
or fill our the contact us form.
You will receive your username and password from support within 24hrs once your application has been approved.
 2. Will my list be sold or given to anyone?
 No.
Your confidentiality is guaranteed with us.
Refer to the BLI Messaging privacy policy.
 3. Can my broadcast be sent internationally?
 Yes.
BLI Messaging can send email, voice and fax broadcasts to almost anywhere in the world.
 4. Does BLI Messaging offer a volume discount?
 Yes.
Our sales department can determine if your volume constitutes a volume discount.
For more details, please call sales at 1-800-929-1643 or or fill our the contact us form.
 5. Can broadcasts be sent at any time?
You can schedule broadcasts for any time.
Check with the appropriate regulators, like the FCC or CRTC, for details on time and date restrictions. BLI Messaging is not responsible for you as the client violating these laws.
 6. Will BLI Messaging manage my database(s)?
 No.
BLI Messaging staff will not manage or perform any maintenance on your lists.
You (the broadcasting company) must handle all responses to the broadcast and lists.
BLI Messaging will provide you with detailed reports, which will allow you to filter your lists and make your broadcast more productive.
 7. Need more information?
Contact our sales department: toll-free at 1-800-929-1643 or fill our the contact us form.
 8. Does BLI Messaging provide lists?
No.
 9. How can I view a demo?
You can view a demo by visiting our demo center (Click Here)

Voice Broadcasting

1. How does Voice Broadcasting work?
Register as a BLI Messaging customer to receive your user id and password then you will be able to use our self-service WebLaunch™ interface.
This will enable you to record a message with our IVR system and easily upload your call list in seconds and get instant reports of your campaign.
 2. How many messages can I record and save on the system?
You are free to record as many messages as you like.
Messages are saved on the website for 30 days.
3. Is this software that I can download?
No
We send the message through our state of the art voice broadcast web system.

Fax Broadcasting

 1. How does Fax Broadcasting work?
Register as a BLI Messaging customer to receive your user id and password then you will be able to use our self-service WebLaunch™ interface. *upon credit approval
This will enable you to upload your database and the files that you want to fax.
 2. How many files can I upload to your system?
You are free to upload as many files as you like.
Files are never deleted while you are a customer.

Email Broadcasting

 1. How does Email Broadcasting work?
Register as a BLI Messaging customer to receive your user id and password then you will be able to use our self-service WebLaunch™ interface.
This will enable you to upload your database and html files. (We have a complete html editor to use to create html files or to make adjustments to your already existing documents).
Our system will determine if you are utilizing text or html document or both.
 2. Is your system FireFox compatible?
Yes our system is FireFox compatible, however
Our E-Mail editor is not compatible when rendering Microsoft Documents into FireFox.
 3. How many html documents can I store on your servers?
You are free to upload as many html or text files as your wish.
Files are never deleted while you are a customer.
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